Terms of Service

1. Scope and acceptance

These Terms apply when you request, purchase, receive or use DeedStake data, software, samples, pilots or managed services (the “Service”). “You” means the individual or organization accepting an order or using the Service. A written order, proposal or statement of work may add engagement-specific terms. If it conflicts with these Terms, the signed engagement-specific document controls for that engagement.

By using the Service, you confirm that you have authority to bind the customer named in the order and will use the Service only for lawful business purposes.

2. What verification means

DeedStake uses explicit claim levels:

• V1: an official source event was retained;
• V2: the event resolved to a unique qualifying property record;
• V3: the property resolved to a current owner and mailing record;
• V4: contact identity, line status and required suppression controls passed the applicable workflow;
• V5: seller context, intent or permission was established through direct interaction.

A lower level does not establish a higher one. In particular, V1–V3 do not establish a verified phone number, marketing consent, motivation, willingness to sell or transaction eligibility. Scores, recurrence, absentee indicators and priority labels are inferences, not promises of intent or outcome.

3. License and restrictions

Subject to payment and the applicable order, DeedStake grants you a limited, non-exclusive, non-transferable right to use delivered intelligence internally for the agreed business purpose. You may not:

• resell, publish, sublicense or redistribute raw DeedStake records unless a written partner agreement expressly allows it;
• use the Service for credit, employment, insurance, tenant screening or another regulated consumer-report purpose;
• reverse engineer protected parts of the Service or defeat access, suppression or routing controls;
• misrepresent a DeedStake claim level, source status or record as consent or verified intent;
• use the Service for unlawful, deceptive, discriminatory, harassing or abusive activity.

4. Contact and marketing compliance

You are responsible for determining whether and how a person may lawfully be contacted. This includes the Telephone Consumer Protection Act, Telemarketing Sales Rule, National Do Not Call Registry, state do-not-call and telemarketing laws, calling-time restrictions, caller-identification rules, CAN-SPAM and other applicable requirements.

Unless a written managed-service scope expressly assigns a control to DeedStake, you must perform all required consent, DNC, line-type, reassigned-number, suppression and local-time checks before outreach. You must honor opt-out and do-not-contact requests immediately and maintain your own suppression records. Do not autodial, use prerecorded or artificial voice, or mass-text based solely on DeedStake data.

5. Managed acquisition and partner routing

Managed contact, qualification and partner routing are available only within a specifically approved written scope. “Pilot,” “controlled” and “planned” labels on the site describe operating status; they are not included in a data subscription unless the order says so.

Nothing in an ordinary software or data purchase appoints DeedStake as a real-estate broker, creates an agency relationship, or authorizes transaction-contingent compensation. Any brokerage or referral workflow requires appropriate licensed-broker involvement, a written agreement and jurisdiction-specific approval.

6. Sources, changes and availability

The Service may rely on public agencies and licensed providers that DeedStake does not control. Sources can be delayed, corrected, removed, reformatted or unavailable. DeedStake may quarantine records, pause a source, change a verification rule or withhold a delivery when the evidence does not satisfy the stated gate.

Delivery counts are “up to” the amount in the applicable order unless that order expressly guarantees a fixed count. We do not pad a release with lower-confidence records to meet a marketing number. Material source-freshness issues known at delivery will be disclosed under the applicable service rules.

7. Fees, payment and cancellation

Fees, billing frequency, included volume and any renewal terms are shown in the checkout or written order you accept. Expanded scope requires agreement before billing. Payment may be processed by a third-party provider under that provider's terms.

One-time pilots are non-recurring. Recurring services may be canceled as described in the applicable order or account interface; cancellation stops future renewal but does not undo completed work or charges already earned. Refunds, credits, guarantees and service levels apply only when expressly stated in the accepted order. Website prices are invitations to discuss scope and may change before an order is accepted.

8. Confidentiality and data security

Each party will use reasonable care to protect the other's non-public business information and use it only for the Service. You are responsible for limiting access to delivered files, securing your CRM and notifying DeedStake promptly of unauthorized access or redistribution.

Our handling practices are described in the Privacy Policy. You must not send DeedStake sensitive personal information that is unnecessary for the agreed service.

9. Disclaimers and limitation

The Service is provided on an “as available” basis. To the extent permitted by law, DeedStake disclaims implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee contactability, seller interest, appointments, listings, contracts, closings, revenue or a particular return on investment.

To the extent permitted by law, DeedStake will not be liable for indirect, incidental, special, consequential or punitive damages, lost profits or lost data. DeedStake's aggregate liability arising from an engagement will not exceed the amount you paid for that engagement during the three months before the event giving rise to the claim. Some jurisdictions do not allow particular exclusions, so they apply only to the extent lawful.

10. Suspension, changes and contact

DeedStake may suspend or terminate access for nonpayment, misuse, unlawful activity, security risk or material breach. Terms may be updated as the Service evolves; changes apply prospectively from the effective date posted above unless law or an accepted order requires otherwise.

Questions about these Terms: [email protected].